Telepsychology

Telepsychology, or online therapy, refers to therapy sessions done remotely using a secure video conferencing platform. Many people have found telepsychology to be just as effective as in-person counselling sessions, and it can offer several benefits:

  • Convenience: Clients can attend therapy sessions from the comfort of their own homes, eliminating the need for travel.
  • Accessibility: It provides access to mental health services for individuals in remote areas or those with mobility challenges or health issues.
  • Flexibility: Telepsychology often offers more flexible scheduling options, making it easier for clients to fit sessions into their busy lives.
  • Reduced Stigma: Some people find telepsychology less stigmatizing, as it offers a level of anonymity and removes the need to visit a physical office.
  • Continuity of Care: If clients need to relocate within Alberta, they can continue therapy with the same psychologist.



  • Unforeseen Circumstances: If a client or psychologist is slightly under the weather, or facing unexpected changes to childcare, transportation or work, telepsychology can often offer the flexibility to keep an appointment.

It’s important to note that while telepsychology offers many benefits, it may not be suitable for everyone or every situation. Factors such as the nature of the therapeutic relationship, the specific needs of the client, and the therapist’s approach can all influence the effectiveness of telepsychology, here are some factors to consider when choosing telepsychology:

  • Technical Issues: Connectivity problems, audio/video glitches, or platform issues can disrupt the flow of a session. And not everyone may be comfortable or proficient using the required devices or platforms.
  • Lack of Non-Verbal Cues: Telepsychology may limit the therapist’s ability to pick up on certain non-verbal cues, potentially impacting the depth of understanding or a client’s connection to their psychologist.
  • Privacy Concerns: Ensuring a private and confidential space can be challenging, especially if sharing a living space with others.
  • Emergency Management: Handling crises or emergencies remotely may be more complex than in face-to-face sessions.
  • Insurance Coverage: Insurance coverage for telepsychology services may vary.  It is important to check with your insurance provider before booking online sessions. 

Online therapy can be a valuable option for many, but it’s important to be aware of potential challenges and work collaboratively with your psychologist to address them. Please contact us to find out more about which of our psychologists offer telepsychology.